Thank you for shopping at Sinzia Comfort. Here are our shipping policies to provide clarity on how we handle the delivery of your orders.

Processing Time

Orders are typically processed within 1-3 business days after payment is received. During peak seasons or promotional periods, processing times may vary, but we strive to dispatch orders as promptly as possible.

Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. We offer various shipping options to accommodate your preferences and delivery needs.

Delivery estimates will be provided at checkout based on your selected shipping method and your location. Please note that these are estimates, and actual delivery times may vary due to factors beyond our control, such as carrier delays or customs processing.

Shipping Destinations

We currently ship to addresses within the United States. For international shipping inquiries, please contact us directly to discuss available options.

Tracking Information

Once your order has been shipped, you will receive a shipment confirmation email containing tracking information. Please use this information to track the status of your delivery and anticipate its arrival.

Shipping Restrictions

Certain items may be subject to shipping restrictions due to size, weight, or regulatory requirements. We reserve the right to refuse or cancel any order that cannot be shipped due to these restrictions. In such cases, we will notify you promptly and provide a full refund if payment has been processed.

Shipping Insurance

We offer shipping insurance for an additional fee to provide added protection for your order against loss or damage during transit. If you wish to purchase shipping insurance, please contact us before placing your order.

Lost or Damaged Shipments

In the rare event that your shipment is lost or damaged during transit, please contact us immediately so that we can assist you in resolving the issue. We will work with the carrier to file a claim and arrange for a replacement or refund as appropriate.

Contact Us

If you have any further questions about our shipping policies, please don't hesitate to contact us support@sinziacomfort.com